This Privacy Policy explains how jiph collects, uses, stores, and protects the personal information you provide when registering and playing on the jiph platform. We are committed to handling your data with transparency and care, in accordance with Philippine data protection law.
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Data kept only as long as legally required
jiph ("we," "us," "our") is committed to protecting the privacy and personal information of every player who uses the jiph online gaming platform, accessible at https://jiph.asia. This Privacy Policy sets out, in clear and transparent terms, what personal data jiph collects from you, why we collect it, how we use it, how long we retain it, and the rights you have in relation to it.
This Privacy Policy applies to all personal data collected through the jiph website, any mobile-optimised version of the jiph platform, email communications sent by jiph, and any other interaction between you and jiph as a registered player or prospective player. It applies to Filipino players accessing jiph from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the Philippines.
By registering an Account on jiph, depositing funds, or otherwise making use of jiph's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Privacy Policy, you should not register an Account or use the jiph platform.
Philippine Law: jiph processes personal data in accordance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). Filipino players have rights under this law which are described in Section 11 of this Policy.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jiph is the personal information controller in respect of all personal data collected from players using the jiph platform. jiph determines the purposes for which, and the manner in which, personal data is processed.
jiph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data privacy laws and for handling data subject requests from Filipino players. The DPO may be contacted through the contact details provided in Section 15 of this Privacy Policy.
jiph operates under the applicable online gaming regulatory framework of the Philippines. All data processing activities conducted by jiph in connection with its gaming services are subject to both gaming regulatory requirements and data privacy obligations, which jiph takes seriously as complementary rather than competing obligations.
jiph collects the following categories of personal data from players. The specific data collected from any individual player may vary depending on the stage of the player's relationship with jiph — for example, a player who has only browsed the jiph website without registering will have less data held about them than a fully registered, KYC-verified player.
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID type and number | Registration and KYC verification |
| Contact Data | Mobile number, email address, residential address | Registration and KYC verification |
| Financial Data | GCash account reference, PayMaya reference, bank account details (BDO/BPI/Metrobank), transaction history | Deposit, withdrawal, and KYC processes |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, bonus usage, tournament participation | Ongoing during platform use |
| Technical Data | IP address, device type, browser type, operating system, session timestamps, clickstream data | Automatically during platform visits |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact jiph support |
| Verification Documents | Copies of government-issued ID, proof of address documents, payment method screenshots | KYC verification process |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cool-off periods, session time alerts | When responsible gaming tools are activated |
jiph does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political/religious beliefs from players.
jiph collects personal data through the following channels and mechanisms:
The majority of personal data jiph holds about you is provided by you directly during the Account registration process, KYC identity verification, deposits and withdrawal requests, contact with jiph's support team, and participation in jiph promotions or tournaments. You choose what information to provide in these interactions, though some information is mandatory to use the services (for example, a verified identity is required before processing withdrawals).
jiph automatically collects certain technical data when you access the jiph platform, including your IP address, device identifiers, browser type and version, pages visited, time spent on pages, links clicked, and session start and end timestamps. This data is collected through cookies, log files, and similar tracking technologies as described in Section 8 of this Privacy Policy.
In limited circumstances, jiph may receive personal data about you from third-party sources, including: payment service providers (GCash, PayMaya, and banking institutions) confirming transaction completion; fraud detection services confirming or flagging payment activity; and identity verification service providers used during the KYC process. jiph uses data from these sources only to the extent necessary to provide its services and meet its regulatory obligations.
jiph processes your personal data for the following specific purposes:
Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, jiph processes your personal data on the following legal grounds:
jiph does not sell your personal data to any third party. Personal data shared with third parties is limited to what is strictly necessary to provide jiph's services and meet legal obligations.
jiph may share your personal data with the following categories of third parties:
Third-party game studios whose titles are integrated into the jiph platform (including but not limited to Pragmatic Play, PG Soft, Jili Games, and CQ9 Gaming) may receive limited gameplay data necessary to operate their games within the jiph environment. Game providers operate under data processing agreements with jiph and are not permitted to use player data for any purpose beyond game delivery.
GCash, PayMaya, BDO, BPI, and Metrobank receive the financial transaction data necessary to process your deposits and withdrawals. These entities are independent data controllers in respect of payment processing and are governed by their own privacy policies and applicable financial regulations.
jiph uses third-party KYC and fraud detection service providers who process your identity documents and payment data for the purpose of verifying your identity and detecting fraudulent activity. These providers act as data processors under jiph's instruction and are bound by data processing agreements.
jiph will disclose personal data to competent regulatory authorities, law enforcement agencies, or courts in the Philippines where required to do so by law, by court order, or as part of any investigation into suspected financial crime, fraud, or gaming regulatory violation. jiph will notify you of such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of jiph's assets, your personal data may be transferred to the acquiring entity as part of that transaction. jiph will notify you of any such transfer and ensure that the acquiring entity adopts a privacy policy no less protective than this one.
jiph uses cookies and similar tracking technologies on the jiph platform to enhance your user experience, maintain your logged-in session, and collect aggregated analytics data about platform usage.
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies will impair or prevent your ability to use the jiph platform. Disabling analytics or marketing cookies will not affect your access to jiph's core gaming services.
jiph takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
Despite these measures, no internet-based platform can guarantee absolute data security. jiph will notify affected players and the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of a personal data breach that is likely to result in risk to the rights and freedoms of affected players, in accordance with the Data Privacy Act of 2012.
Your Role in Security: You are responsible for keeping your jiph Account credentials confidential. jiph will never ask for your password via email or live chat. If you suspect your Account has been accessed without your authorisation, contact jiph support immediately.
jiph retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the principal categories of data held by jiph:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of Account + 5 years post-closure | Legal and regulatory obligation |
| Financial Transaction Records | 7 years from transaction date | Anti-money laundering obligations |
| KYC Verification Documents | 5 years post Account closure | Regulatory compliance |
| Gaming History | 5 years from the date of each gaming session | Regulatory and dispute resolution |
| Support and Complaint Records | 3 years from resolution of the matter | Legitimate interest / legal claims |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent and legal compliance |
| Technical and Log Data | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, jiph will securely delete or anonymise personal data in a manner that prevents its reconstruction. Where data is anonymised, it may be retained indefinitely for analytical purposes as it no longer constitutes personal data.
Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights in respect of your personal data held by jiph. To exercise any of these rights, please contact jiph using the contact details in Section 15.
You have the right to be informed about how jiph collects and uses your personal data. This Privacy Policy is jiph's fulfilment of that obligation.
You have the right to request a copy of the personal data jiph holds about you. jiph will respond to access requests within fifteen (15) business days of receipt.
If any personal data jiph holds about you is inaccurate or incomplete, you have the right to request its correction. Contact jiph support with the specific details requiring correction.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that jiph may be legally required to retain certain data (e.g., financial records) regardless of a deletion request.
You may object to the processing of your personal data for marketing purposes and withdraw any consent previously given. Withdrawal of consent does not affect the lawfulness of processing conducted prior to the withdrawal.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format to transfer to another service provider where technically feasible.
If you believe jiph has handled your personal data in a manner inconsistent with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
jiph will not discriminate against any player for exercising their data privacy rights. Exercising your rights will not result in reduced service quality, Account suspension, or any adverse treatment, except where the exercise of a right (such as requesting Account closure) is itself incompatible with continued service provision.
STRICTLY 21+: The jiph platform is not intended for, and does not knowingly collect personal data from, individuals under the age of 21 years. The minimum age for online gambling in the Philippines is 21 years as prescribed by PAGCOR's regulatory framework.
jiph implements age verification measures during the Account registration process and as part of KYC verification to ensure that no player under the age of 21 is permitted to maintain an active Account or participate in any real-money gaming activity on the platform.
If jiph becomes aware that personal data has been collected from an individual under the age of 21 without parental or guardian consent, jiph will take immediate steps to suspend the Account, return any Real Funds deposited, and permanently delete the personal data associated with that Account from jiph's systems.
If you are a parent or guardian and believe your child may have registered on jiph without your knowledge, please contact jiph's support team immediately using the contact details in Section 15 of this Privacy Policy.
jiph may send you promotional communications about bonuses, new game releases, tournaments, and other jiph services via email and SMS. You will only receive marketing communications from jiph if you have consented to receiving them during the registration process or at any subsequent point by updating your Account preferences.
You may withdraw your consent to receive marketing communications from jiph at any time by: updating your notification preferences in your jiph Account Settings; clicking the "unsubscribe" link included in any jiph marketing email; or contacting jiph's support team with a request to be removed from marketing lists. jiph will action opt-out requests within five (5) business days. Note that withdrawing marketing consent does not affect your receipt of transactional communications (such as deposit confirmations and withdrawal notifications), which are sent as a necessary part of service delivery.
If you have provided your Philippine mobile number and consented to SMS notifications, jiph may send you text messages about account activity, promotional offers, and responsible gaming reminders. You may opt out of SMS marketing by replying STOP to any jiph SMS or by updating your Account preferences.
jiph reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The updated Policy will be published on this page with a revised "Last Updated" date at the top of the document.
Where changes are material — that is, where they significantly alter how jiph processes your personal data or affect your rights — jiph will provide at least fourteen (14) days' advance notice by publishing a notice on the jiph platform and, where reasonably practicable, sending a notification to your registered email address. Your continued use of the jiph platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
jiph encourages you to review this Privacy Policy periodically to stay informed about how your personal data is being handled.
For any questions about this Privacy Policy, to exercise your data privacy rights under the Data Privacy Act of 2012, or to submit a formal data subject request, please contact jiph through the following channels:
Data Protection Officer — jiph
Live Chat: Available 24/7 via the jiph platform — fastest response for urgent data or Account matters.
General & Privacy Inquiries: [email protected]
Legal & Data Subject Requests: [email protected]
Response Timeframe: jiph will acknowledge all privacy-related requests within twenty-four (24) hours and provide a substantive response within fifteen (15) business days, in accordance with the National Privacy Commission's prescribed timeframes under RA 10173.
Support Hours: Philippine Standard Time (PST, UTC+8), 24 hours a day, 7 days a week.
If you are not satisfied with jiph's response to your data privacy request or complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
jiph protects your personal information so you can focus on the games. SSL encryption, no data selling, instant withdrawal processing, and a 24/7 support team on Philippine Standard Time — all for Filipino players aged 21 and above.
Data Privacy Act 2012 Compliant · 21+ Only · PHP Transactions · Play Responsibly
All data transmitted between your device and jiph is protected by bank-grade SSL encryption at all times.
jiph will never sell your personal data to advertisers, brokers, or any third party. Your information stays with jiph.
Access, correct, or request deletion of your data at any time. jiph responds to all data requests within 15 business days.
Privacy questions or data requests? jiph's support team operates 24/7 on Philippine Standard Time via live chat.